Fast, Reliable, and Hassle-Free Shipping Right to Your Doorstep
| Shipping Information & Policies | |
|---|---|
| Canada | We ship exclusively via DHL Express, with an estimated delivery time of around 7 business days after shipment. While the chances of being taxed are low (less than 20%), please be aware that customs duties may apply. |
| Spain | Unfortunately, we are unable to ship to Balears Province, Las Palmas, and Santa Cruz de Tenerife, or any island addresses in Europe. |
| Restricted Locations | We cannot ship to APO, DPO addresses, PO boxes, or forwarding addresses. |
| Mexico | For shipments to Mexico 🇲🇽, we require your RFC or CURP as requested by Mexican customs. Please include this information in your order notes. Additionally, customers are responsible for any applicable import taxes. |
| Brazil 🇧🇷 | We require your CPF (format: xxx.xxx.xxx-xx) or CNPJ (format: xx.xxx.xxx/xxxx-xx) in the address field. Without this, we cannot ship your order. |
| Indonesia 🇮🇩 | We require your Indonesia Tax ID (NPWP), ID Number (NIK), or Indonesia Driver’s License for customs clearance. Ensure the name on your document matches the recipient’s name. |
| Switzerland 🇨🇠| Due to local customs regulations, we will need your confirmation via email that you agree to pay the VAT to local customs before we ship. We cannot compensate for any VAT issues once the parcel is shipped. |
| Mainland China 🇨🇳 | For shipments to China, the address must be in Chinese, and a Chinese name must be provided if possible. |
| Japan 🇯🇵 | Please provide your information (name and address) in English when placing an order. |
| South Korea 🇰🇷 | We require your personal customs code or date of birth for customs clearance. Please include this in your order notes. |
| General Shipping Timeline |
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